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Fraudulent prepaid SIMs on the rise

20 Apr 2016, by THE STAR

PETALING JAYA: False registration of prepaid SIM cards are on the rise, says the Consumer and Multimedia Consumer Forum of Malaysia (CFM).

According to CFM, which was established by the Malaysian Communications and Multimedia Commission (MCMC) as the body to protect consumer rights in its sector, the number of complaints has gone up from just 31 in 2014 to 89 in 2015, an increase of 187%.

With prepaid phone cards so easily obtainable, the number of fraud registrations using personal information obtained from other legitimate consumers have increased, the organisation said.

Fraudulently registered prepaid SIM cards are often used by criminals who need to use mobile phones that can’t be traced back to them for activities ranging from kidnapping and extortion to bank fraud.

As such, CFM has come up with a number of recommendations for users when registering a prepaid SIM card:

1. Be careful when giving out personal information such as identification details. While it’s necessary to provide such information when registering a new prepaid SIM, vendors and sales representatives are not required to make a copy of the subscriber’s MyKad during registration. MyKad is only needed to visually verify the information given.

2. Make sure you’re buying from a legitimate reseller or licensed store and take down the name of the shop and address, as well as the date and time the SIM card was registered.

In 2015, MCMC issued 50 compounds amounting to RM2.29mil against several telecommunications service provides for breaches related to false registration of prepaid SIM cards.



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