Complaints Redress



How We Can Help

If your Service Provider did not resolve your complaints satisfactorily, you can seek further recourse and REDRESS your complaints with us.

The following are benefits as a consumer when you seek redress with CFM :

  • Your rights as a consumer are protected under the law.
  • You save on expensive legal expenses that would be due should you choose to pursue your complaint through the court systems.
  • You save on time spent to resolve your complaint as opposed to the lengthy court system.
  • We provide you a simple hassle free to manage your complaint online.
  • Our online complaint portal is accessible and you can check for your complaint status at any time of the day with an internet connection.
  • We guide you to the right and proper channel of information and assistance as an effort to help you to be an informed consumer.
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